软餐获悉，德国慕尼黑地区法院确认了一项规则——在线订阅/在线合同的终止必须在不登录服务网站的情况下进行。在德国消费者组织联合会（vzbv）对 Sky Deutschland Fernsehen GmbH & Co. KG 提起诉讼后，慕尼黑地区法院确认了这一规则。Sky Wow 客户在登录 Wow 网站的帐户之前无法取消与该服务的合同。法院认为，这是一个不必要和非法的障碍，因为它使终止变得更加困难。德国已于 2022 年要求企业在其网站上提供易于访问的取消按钮，Wow 虽然提供了取消链接，但点击会要求登录其网站，才能终止订阅。法院现在裁定，无需登录帐户即可终止在线合同，消费者可提供姓名和生日等信息验证身份。德国消费者组织联合会（vzbv）的分析显示，有 42% 的被调查网站提供了上述合规的选项。
Sky 已就该裁决向慕尼黑高等地区法院提出上诉。
The Munich Regional Court in Germany has confirmed a rule that the termination of online subscriptions/contracts must be done without logging into the service website. After the Federation of German Consumer Organizations (vzbv) filed a lawsuit against Sky Deutschland Fernsehen GmbH & Co. KG, the Munich Regional Court confirmed this rule. Sky Wow customers cannot cancel their contract with the service before logging into their Wow website account. The court considers this to be an unnecessary and illegal barrier as it makes termination more difficult. Germany has required companies to provide easily accessible cancellation buttons on their websites since 2022. Although Wow provides a cancellation link, clicking on it requires logging into their website to terminate the subscription. The court now rules that online contracts can be terminated without logging into an account, and consumers can provide identity verification such as name and date of birth. An analysis by vzbv shows that 42% of websites offer these compliant options.
Sky has appealed this ruling to the Higher Regional Court in Munich.
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